Lets create a magical experience
Return and Refund Policy
Our store does not accept returns or exchanges on any items purchased. All sales are final. Please make sure to carefully review your order before making a purchase.
Email: info@mysticfestivalarts.com.au
Privacy & Safety
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Gift Card
Gift cards are non-refundable and cannot be exchanged for cash. Once the funds have been added to the card, they can only be used in-store service until the balance is exhausted.